If you feel that your purchase has developed a fault, then please contact us with photographs of the issue before returning any goods - we may be able to solve your problem without you incurring any further inconvenience.
#Tifosi carbon fork free
You will not receive a refund for the retail value of any free items you are sent, and Fawkes may charge you for this item if you fail to return it Faulty Items We'll refund your item via your original payment method. We try our best to process all refunds within 72 hours of receipt, however during busy periods allow 7 working days for your refund. If you wish to return your item for a refund, please follow the returns procedure above. For hygiene reasons, any intimate garments such as facemasks, underwear and swimsuits can only be returned if the items are faulty.GPS systems such as sports watches or cycle computers can only be returned if unregistered*.Any customised items such as wheel builds cannot be returned*.Nutritional products or those with a best before date must be returned within 28 days*.There are some exclusions to our 90 day returns policy, which are detailed below: All Goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
#Tifosi carbon fork full
If you change your mind on your purchase, you have a full 90 days to return it for a refund. You will not receive a refund for the retail value of any free or promotional items you are sent, and you will be charged if they are not returned Unwanted Items We'll turn around your exchange as quickly as we can and subject to stock availability, aim to dispatch your replacements within 7 working days of receiving your return.īear in mind that there may be slight delays during busy periods. We'll dispatch your replacements postage free to UK addresses.
#Tifosi carbon fork code
When returning your item, remember to include the code and size of your replacements. If you wish to replace an item, the quickest way is to do this is to visit our web site order your replacement item and return the original item to us for a full refund please contact our customer service team at to arrange the best way to return your item, the cost will be deducted from your refund. If your have a large item eg Bike, trailer. Customers need to pay the cost of return delivery unless the item is faulty. Please log on to your account and you will see a Returns button, select this and the option of why you are returning the item, print the form off and include inside the package. Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us. There will an additional charge for deliveries to Highlands and Islands. If you choose to collect from Fawkes warehouse there is no shipping charge. Except when you choose delivery to a third party (Click and Collect) there is a charge of £3.95 to cover some of the additional cost the couriers charge for this service. Delivery to mainland UK addresses are free for orders over £20.
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